This document is a working draft while it is reviewed by our legal advisers. If you have a question about it, email hello@regeesta.com.
1. Acceptance of terms
By using regeesta.com or any Regeesta service, you agree to these terms. If you use Regeesta on behalf of an organisation, you confirm you are authorised to accept them for that organisation.
2. Services
Regeesta provides five service lines, available separately or together:
- Event registration and attendance management
- Lanyard customisation and name badge printing
- Visitor and guest log attendance management
- Event ticketing
- Event apps and websites
The exact scope of work for each client is set out in their written quote.
3. Quotes, orders and payment
Prices are quoted in Ghana cedis (GH₵). A quote describes the services, quantities and price, and becomes an order when you accept it. Accepted payment methods, any deposit and invoicing terms are stated in the quote.
4. Client responsibilities
- Give us accurate event information and approve designs and proofs in good time.
- Use attendee and visitor data lawfully, including providing a privacy notice and obtaining the consents you need.
- Keep the accounts we create for your team secure, and tell us promptly if someone should no longer have access.
5. Cancellations and refunds
Cancellation terms for events, bespoke lanyard production and subscriptions are set out in your quote. Bespoke items that have already gone into production may not be refundable.
6. Ticketing terms
When you sell tickets through Regeesta, you are the seller of those tickets and are responsible for your event, for your refund policy and for handling refunds to buyers. Payments are processed by Paystack. Transaction fees and payout arrangements are confirmed in your quote.
7. Intellectual property
Your logos, brand assets and content remain yours; you give us permission to use them only to deliver your services. The Regeesta platform, software and templates remain Regeesta's property.
8. Data protection
We handle personal data as described in our Privacy Policy. Where we process attendee or visitor data on your behalf, we act as your data processor, and we can put a data processing agreement in place on request.
9. Service availability and support
We work hard to keep the platform available and plan for event-day reliability, including offline check-in that syncs when the connection returns. On-site support is provided as agreed in your quote. Planned maintenance is scheduled away from your event dates wherever possible.
10. Limitation of liability
To the extent the law allows, Regeesta is not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid for the services concerned. Nothing in these terms limits liability that cannot be limited by law.
11. Termination
Either party may end the service relationship as set out in the quote or subscription terms. We may suspend access if these terms are seriously breached. When the relationship ends, we will return or delete client data as agreed.
12. Governing law
These terms are governed by the laws of the Republic of Ghana.
13. Contact details
Regeesta, Accra, Ghana · hello@regeesta.com · (+233) 546 266 884 / (+233) 241 562 530
